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In 1961, Kery Nava formalized their commitment
to providing their professional building and remodeling contractor customers
with top quality products and outstanding service. To demontrate this
in practical, real-life, every day terms for the customer, Kery Nava
instituted their customer satisfaction policy. Each member of Kery Nava is committed to the idea and
practice of exceptional service that consistently meets or exceeds the
expectations of our customers and our suppliers. We are also committed to achieving outstanding levels
of profit sharing by ensuring that each business unit is the most efficient,
the most productive and therefore the lowest cost distributor of building,
plumbing and hardware materials in the markets we serve.
Each member of Kery Nava will continuously pursue quality
improvement and we will provide and acquire the knowledge and skills we
need to achieve the goals of our Quality Policy.
The Kery Nava employees will adhere to the highest
standards of ethical conduct and mutual respect in their dealings with
customers, suppliers and each other.
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